stl logo   no stone left unturned
stl logo
 
contact us
Links
register
gen enquiries
media section
sitemap
recruitment
homepage
Downloads
Downloads and Samples Property Search Order Form (RESIDENTIAL) Property Search Order Form (COMMERCIAL) Property Search Price List
Look no further for the answers.

Drainage Queries

Why does it take so long for my drainage search to be completed?
This is due to the fact that the search is performed by the Water Authority, and we are dependent on their turnaround times.

Please can you forward a Land Registry or Location Plan?
When conducting a Drainage and Water Search, we initially need to identify where the site is located. If the property and surrounding roads are newly built, they may not yet appear on our mapping system. We receive regular map updates from Ordnance Survey but there are some inaccuracies on these maps and if we are not certain of the correct location of the site we will request a Land Registry/Location Plan. If you require surrounding land to be searched you need to mark the area on the plan.

What is the name of the developer of the property, the development site name and development phase?
When a new housing development is built the developer constructs a new road structure on the site and a private drainage system, which connects to the existing public services. The developer applies to the Local Authority for the road to be made public and to the local water company for the sewers that run under the new public roads to be adopted under Section 104 of the Water Industry Act. When we are conducting a Drainage and Water Search, we are required to give details of any current or pending statutory adoption agreement applications that affect the property. The adoption agreement is between the developer and the water company. In order to make an accurate check we need to know the name of the developer, the name of the development and development phase of the site on which the property is located.

Was the property originally built by a Local Authority or government body?
When we are conducting a Drainage and Water Search, we are required to give details of any current or pending statutory adoption agreement applications that affect the property. It is relevant for us to know if a building has been part of a Local Authority, government office or MOD sponsored housing development. as we require these details in order to accurately provide this information. This question can also establish the reasons for sewers being private and not appearing on the public map of sewers as belonging to the water company.

What is the age of the property or stage of build?
If a search is requested on a property that is part of a new or an established housing development, we frequently find that the property is surrounded by a private drainage system. The approximate age of the property helps us to determine which internal checks are necessary in order to find out if an adoption agreement application is in progress or if the property is likely to be newly connected. This information also helps us to determine any ex-section 24 sewers that may be present in the back garden.

What is the complete Royal Mail address of the property?
The full Royal Mail address details of a site enables us to identify the correct connection status of an established or newly built property. If the search is for a flat or an office it also helps if we are given the flat/office number or the floor on which the property is situated.

Has the property changed name recently or has it ever been known under a different name?
This question is usually relevant if the name of the property supplied on the Drainage and Water Search application is different to the name of the property as described on our mapping or customer account system. This is particularly relevant where there have been infill developments or when two or three properties have replaced one.

Is there a building, of any kind, on the piece of land you wish us to conduct a search on? What is the purpose of the building?
When we are asked to provide a search on a piece of land, if our records show buildings of any kind on the site we need to know the function of those buildings. We are required to comment on the connection status of any building that is currently within the boundary of the land outlined on the application for a search.

Has the property on the site been demolished or is it being refurbished?
When we are conducting a search on a site and or customer records indicate that a customer is not currently being billed for our services, we need to investigate further. A frequent explanation for this is where the property concerned has been demolished or the building is currently being renovated. In both of these cases the service will be disconnected and reconnected on application at a later date. This information is relevant as our Drainage and Water Search provides details of the connection status of the property.

What is the name of the current occupier and/or the current bill account number for the property?
When providing a Drainage and Water Search, we are recurred to give details of the connection and metering status of a property or properties on a site. If we have difficulty in locating the right customer account for the site, the current billing account number or name of the current occupier will help us to locate the correct account.

If you would like access to our secure web site providing property searches, indemnity policies and land Registry documents, register with us.
Register Now

Click here for our Online Ordering system